Help with your donation
Receipts and monthly gifts
Request a private email link to view receipts, update payment details, or cancel future monthly gifts.
Find my donationsContact the school
The school can resend a receipt, help stop future monthly gifts, or request a verified email correction.
Use your school's published contact details, or contact MarkTrack support for help reaching the right team.
Refunds
Contact the school to request a refund. Refunds are subject to school approval. A refund is complete only after the payment provider confirms it; your bank may take additional time to display the credit.
Charitable acknowledgments
Your receipt confirms payment. The school determines eligibility and provides any required charitable acknowledgment. MarkTrack Giving does not determine tax deductibility.